--- title: Considerations for Migrating to SNAP for Existing ProScanner Owners  description: Reasons why existing owners upgrade to SNAP. --- [Skip to content](https://service.fit3d.com/knowledge/benefits-of-migration#main-content) English Show submenu for translations [Customer portal](https://service.fit3d.com/tickets-view?hsLang=en) ![fit3d\_logo.png\]](https://service.fit3d.com/hs-fs/hubfs/fit3d_logo.png?height=40&name=fit3d_logo.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://service.fit3d.com/tickets-view) - Go to www.fit3d.com Go to www.fit3d.com Email help@fit3d.com OR search our FAQ below: - There are no suggestions because the search field is empty. 1. [Fit3D Help Center](https://service.fit3d.com/knowledge?hsLang=en) 2. [SNAP by Fit3D Support & Help Articles](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en) 3. [Operating Tips](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#operating-tips) # Considerations for Migrating to SNAP for Existing ProScanner Owners ## SNAP replaces dedicated scanning hardware with modern AI-powered computer vision, helping facilities save time, space, and money. First, it's important to know that you do **not** have to upgrade your ProScanner. Many facilities continue to use and love their ProScanner systems today. However, more and more customers are choosing to move to SNAP because it offers a lower total cost of ownership, fewer support issues, and greater flexibility for their business. We simply want you to know that this option exists. **How Can a Tablet Replace an Entire ProScanner?** It's a fair question. **Think about your phone. Do you still use the phone you had 10 years ago?** Probably not. Modern cameras are dramatically better than they were a decade ago. Combined with advances in computer vision, AI, and body-tracking technology, today's tablets can capture information that previously required specialized hardware. SNAP uses modern software to track body shape, posture, hands, feet, and body measurements using only a compatible Android tablet. The result is a system that delivers excellent scan quality without the dedicated hardware, shipping costs, or maintenance requirements of a traditional scanner. Technology has changed. Body scanning has changed too.   --- Why Customers Are Switching ### **More Reliable** ProScanner relied on infrared depth cameras that could be be affected by lighting conditions, reflective surfaces, calibration issues, and aging hardware. SNAP uses advanced computer vision instead. Many customers who have switched to SNAP report experiencing fewer failed scans and less day-to-day troubleshooting than they did with older scanning hardware. The result is: - Fewer scan interruptions - Less staff intervention - Better member experiences - More consistent operation --- ### **Mobile & Space Saving** A SNAP installation weighs about 2 pounds. Benefits include: - Wall mount almost anywhere - Move between rooms - Take to events - Reclaim floor space Many facilities appreciate getting valuable square footage back while maintaining a professional scan experience. --- ### **Less Hardware. Less Maintenance.** One of the biggest frustrations ProScanner owners reported over the years was dealing with hardware. Repairs, shipping, replacement parts, and troubleshooting all take time away from your business. SNAP eliminates dedicated scanner hardware entirely. Because SNAP runs on a standard Android tablet, there are no specialized cameras, towers, or scanning components to maintain. After launching SNAP, Fit3D support tickets decreased significantly as customers moved away from dedicated scanning hardware. Less time troubleshooting means more time serving clients. --- ### New Reports & Features SNAP also includes new capabilities not available on many legacy systems: - Full-color body scans - Visceral fat estimates - Metabolic age reporting - Updated client reports - Enhanced progress tracking --- **What's Different?** ### 1. No Built-In Scale SNAP does not include an integrated scale. **Solution:** Most facilities already have a digital scale available. --- ### 2. Avatars Don't Include Hair SNAP intentionally removes hair from the body model. Clients may appear bald in their avatar. **Good news:** This has no impact on measurements or scan accuracy. --- ### 3. Evolution of the Physical Experience The ProScanner created a unique visual presence in a facility. It looked neat.  SNAP is simpler & smaller – This will confuse some people on first glance.  Many businesses create a dedicated ***"Scan Zone"*** with signage, lighting, branding, or a wall-mounted tablet and find clients adapt very quickly. In fact, many owners appreciate the cleaner setup and additional floor space. ---   **The Bottom Line** If your ProScanner is working well, keep scanning. But if you're looking for: - Lower ownership costs - No shipping delays - No specialized hardware repairs - Fewer support headaches - New reporting features - More flexibility - Month-to-month service SNAP may be worth considering. Our goal isn't to force anyone to upgrade. Our goal is simple: **keep you scanning, keep your clients engaged, and make body composition tracking easier than ever.** - [SNAP Launch Lab](https://service.fit3d.com/knowledge/snap-launch-lab?hsLang=en) - [SNAP by Fit3D Support & Help Articles](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#main-content) - [Technical Requirements](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#technical-requirements) - [Operating Tips](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#operating-tips) - [Purchasing & Installation](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#purchasing-installation) - [Accuracy](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#accuracy) - [Onboarding Checklist](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#onboarding-checklist) - [User Support and How To](https://service.fit3d.com/knowledge/user-support-and-how-to?hsLang=en#main-content) - [How To](https://service.fit3d.com/knowledge/user-support-and-how-to?hsLang=en#how-to) - [User Support](https://service.fit3d.com/knowledge/user-support-and-how-to?hsLang=en#user-support) - [Scan Results & Measurements FAQ](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en#main-content) - [Reviewing Scans](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en#reviewing-scans) - [Wellness and Measurements](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en#wellness-and-measurements) - [ProScanner FAQ](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#main-content) - [Hardware Troubleshooting](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#hardware-troubleshooting) - [Reviewing Scans](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#reviewing-scans) - [General Maintenance](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#general-maintenance) - [ARCHIVE](https://service.fit3d.com/knowledge/archive?hsLang=en) [![Chill listening crop-3](https://service.fit3d.com/hs-fs/hubfs/fit3d_logo-1.png?width=90&height=30&name=fit3d_logo-1.png "Chill listening crop-3")](https://www.fit3d.com) Fit3D Help Center Copyright © 2026, Fit3D, Inc.