Invite Your First Clients to Take a SNAP Scan

Start with a small group of engaged clients, use a clear invitation, and make the next step easy.

Your first goal is to help clients understand why the scan matters and how it supports the progress they are already working toward.

During your first week, aim to complete at least 10 unique client scans and record the questions, feedback, and objections you hear. This helps your team build confidence and prepares the facility to reach 30 scans during Launch Lab. See the SNAP Success Playbook, Part 2.1: The First Seven Days (download).

Who Should You Invite First?

Begin with people who already have a reason to track physical change, such as:

Current personal training clients
Weight-loss or nutrition clients
GLP-1 program participants
Body-contouring or med-spa clients
Transformation-challenge participants
Existing members working toward a specific goal
Prospects considering a higher-value program

These clients are usually the easiest to invite because SNAP connects directly to an outcome they already care about.

Use the SNAP Invitation Formula

The SNAP Success Playbook recommends a simple four-part invitation:

1. Explain why it matters

“We use Fit3D to help you see progress that may not appear on the scale.”

2. Explain what happens

“The scan takes about 10 seconds and creates a private 3D baseline.”

3. Explain how it helps

“We compare future scans to understand what is working and what may need to change.”

4. Offer a direct next step

“Would you like to complete your baseline today or schedule it for later this week?”

See Part 3.1: The Invitation Formula of the SNAP Success Playbook.

A Simple Invitation You Can Use

“We recently added SNAP by Fit3D to help clients track progress beyond body weight. The scan takes about 10 seconds and gives us a private visual and measurable baseline. When we scan again later, we can compare the results and see how your body is changing. Would you like to complete your baseline today or schedule it for later this week?”

The invitation should feel like part of the client’s program, not an unrelated technology demonstration.

Use the Script That Fits the Client

The Playbook includes invitation scripts for different customer journeys in Part 3.2: Client and Member Invitation Scripts.

Existing fitness member

“We added SNAP by Fit3D to help members track progress beyond body weight. We would like to include a baseline scan as part of your experience. The scan takes about 10 seconds. Would you like to schedule yours this week?”

Personal training client

“Your Fit3D scan gives us a visual and measurable baseline. When we scan again in 60 to 90 days, we can compare the results and see how your body is changing. Let’s complete your baseline before your next training session.”

Weight-loss or GLP-1 client

“Weight is only one part of the story. SNAP gives us a 3D view of your starting point and helps us track body shape, measurements, body composition, metabolic age, and visceral body composition.”

Body-contouring or med-spa client

“One of the most common questions is how you will know whether the treatment is working. We use a 3D baseline and future comparison scans so you can see and measure progress.”

Additional scripts are available in Part 3.2 of the SNAP Success Playbook.

Make the First Few Scans Easy

Choose five to ten clients your team already knows well.

Then:

Personally invite them.
Offer two specific appointment options.
Send the participant-preparation instructions before the appointment.
1. NOTE: Please make sure the participant scan in the appropriate clothing with hair completely tied above their neckline or their measurements and wellness metrics like body composition will be wrong.
Confirm the scan room is private and ready.
Help the client complete their first scan.
Ask what felt clear or confusing.
Record any objections your team hears.

[How to have your clients prepare for their SCAN Scan]

[How to Complete a Successful SNAP Scan]

Do Not End the Invitation Passively

Avoid:

“Let us know if you are interested.”

Instead, offer a specific choice:

Today or later this week
Before or after the appointment
Tuesday or Thursday
Before the first session or immediately after it

The Playbook specifically recommends offering a direct next step rather than waiting for the client to take the initiative.

When a Client Hesitates

Do not pressure the client. Acknowledge the concern, answer it clearly, and allow the client to decide.

The SNAP Success Playbook includes detailed responses to common concerns such as:

“I don’t want to see my body.”
“I’m embarrassed to change clothes.”
“Who can see my scan?”
“I already use an InBody or scale.”
“How accurate is this?”
“I don’t have time.”
“I want to wait until I am in better shape.”

See Part 3.3: Objection Handling Framework and Part 3.4: Common Objections and Responses. [How to Handle Common SNAP Client Objections]

After the First Scan

The first scan establishes the client’s baseline. It is not a pass-or-fail assessment.

During the review:

Reconnect the scan to the client’s goal
Begin with the 3D image
Focus on a few relevant measurements
Explain what will be compared in the future
Establish the next measurable goal
Schedule the next scan

See Part 4.2: First Scan... Establish the Baseline of the SNAP Success Playbook. [How to Review a Client’s First SNAP Scan]

Your First-Week Goal

By the end of your first week:

Invite at least 10 clients or prospects
Complete 10 unique scans
Identify which invitation language works best
Record the most common questions and objections
Decide where SNAP will become part of your regular client journey

You do not need a large marketing campaign to begin. Start with the clients you already serve, make the invitation personal, and offer a clear next step.