SNAP Setup Checklist

SNAP Setup Checklist

Quick Guide to the getting set up fast with SNAP

Setting Up SNAP

Getting Started (First Week)

Get set up within your first week to hit the ground running — most businesses finish in about an hour:

1. Purchase your tablet — Samsung Galaxy A11+ (SNAP-approved tablet).
2. Download the app - navigate to fit3d.com/download from your approved tablet and install the SNAP by Fit3D app on your tablet.
3. Register with your activation code — Open the SNAP app and enter your activation code. Your activation code is typically emailed 1 business day after signup.
4. Create your Admin Account — open the app, click "sign up" to create your account. Fill in your details and take your first scan. Then submit the admin setup form; admin access is assigned within 1–2 business days. Link to admin form here.
5. Schedule your Success Manager meeting — you'll get a text after your activation code arrives to set up a first-week call covering your business goals, best use strategies and get you set up for success with SNAP.

Ideal Scanning Environment Checklist

Use this checklist to ensure your SNAP setup is optimized for accurate and consistent scans.

📐 Space Setup

☐ Clear scanning area (no objects, clutter, or movement)
☐ Open space with full body visible (head to toe)
☐ User stands 5–7 feet from the device
☐ Background is simple and not busy
☐ Low foot traffic during scans

💡 Lighting

☐ Room is well-lit (no dim areas)
☐ Lighting is even across the entire body
☐ Light source is in front of or above the user
☐ No strong shadows or glare
☐ No backlighting (avoid windows behind the user)

📱 Device Setup

☐ Tablet placed at ~40 inches (waist height)
☐ Device is stable (floor stand or wall mount)
☐ Camera lens is clean and unobstructed
☐ Internet connection is strong
☐ Device position is consistent for every scan (portrait orientation)

🧍 User Positioning

☐ Hair is pulled up and away from the neck

☐ Standing upright and centered in frame
☐ Feet shoulder-width apart
☐ Arms slightly away from body
☐ Slow, steady 360° rotation (duck waddle in circular motion, in time with the 10 second countdown)
☐ No sudden movements during scan

⚠️ Avoid These Common Issues

☐ Cluttered or tight spaces
☐ Inconsistent setup between scans
☐ Poor or uneven lighting
☐ Standing too close or too far from device
☐ Movement in the background

✅ Ready to Scan

If all boxes are checked, your setup is optimized for:
✔ Accurate measurements
✔ Consistent progress tracking
✔ Better client experience