---
title: "What is the \"my Fit3D\" companion App?"
description: the MyFit3D app has been retired in 2019.  All Fit3D results are now accessible on any mobile web browser.
---

[Skip to content](https://service.fit3d.com/knowledge/what-is-the-my-fit3d-companion-app#main-content)

English

Show submenu for translations

[Customer portal](https://service.fit3d.com/tickets-view?hsLang=en)

![fit3d\_logo.png\]](https://service.fit3d.com/hs-fs/hubfs/fit3d_logo.png?height=40&name=fit3d_logo.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Customer portal](https://service.fit3d.com/tickets-view)
- Go to www.fit3d.com

 Go to www.fit3d.com

 Email help@fit3d.com OR search our FAQ below:

- There are no suggestions because the search field is empty.

1. [Fit3D Help Center](https://service.fit3d.com/knowledge?hsLang=en)
2. [Scan Results & Measurements FAQ](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en)
3. [Reviewing Scans](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en#reviewing-scans)

# What is the "my Fit3D" companion App?

## Fit3D retired the My Fit3D companion app in 2019.

 You may see echos of a Fit3D results viewing app from 2019.  This was retired in 2019 based on user feedback as we moved for all results to simple be mobile web based. 

If you are looking for the **SNAP iPad App**, please go to the following [download link.](http://fit3d.com/apple)

- [SNAP Launch Lab](https://service.fit3d.com/knowledge/snap-launch-lab?hsLang=en)
- [SNAP by Fit3D Support & Help Articles](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#main-content)

    - [Technical Requirements](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#technical-requirements)
    - [Operating Tips](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#operating-tips)
    - [Purchasing & Installation](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#purchasing-installation)
    - [Accuracy](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#accuracy)
    - [Onboarding Checklist](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#onboarding-checklist)
- [User Support and How To](https://service.fit3d.com/knowledge/user-support-and-how-to?hsLang=en#main-content)

    - [How To](https://service.fit3d.com/knowledge/user-support-and-how-to?hsLang=en#how-to)
    - [User Support](https://service.fit3d.com/knowledge/user-support-and-how-to?hsLang=en#user-support)
- [Scan Results & Measurements FAQ](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en#main-content)

    - [Reviewing Scans](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en#reviewing-scans)
    - [Wellness and Measurements](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en#wellness-and-measurements)
- [ProScanner FAQ](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#main-content)

    - [Hardware Troubleshooting](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#hardware-troubleshooting)
    - [Reviewing Scans](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#reviewing-scans)
    - [General Maintenance](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#general-maintenance)
- [ARCHIVE](https://service.fit3d.com/knowledge/archive?hsLang=en)

[![Chill listening crop-3](https://service.fit3d.com/hs-fs/hubfs/fit3d_logo-1.png?width=90&height=30&name=fit3d_logo-1.png "Chill listening crop-3")](https://www.fit3d.com)

Fit3D Help Center

Copyright © 2026, Fit3D, Inc.