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Facility Support and Troubleshooting
Information about troubleshooting the Fit3D ProScanner hardware.
Getting Started
Software Troubleshooting
Hardware Troubleshooting
- How to Find Scanner Code
- How to Power Cycle your ProScanner
- How to find my ProScanner Version
- Tablet Won't Power On
- Red Status "Searching" Error
- Sensor Connection Error - Step 1 - V4 PrimeSense Sensors
- Sensor Connection Error - Step 1 - V5 Occipital Sensors
- Sensor Connection Error - Step 1 - V6 Astra Orrbec Sensors
- Sensor Connection Error - Step 2 - All Versions
- Hardware Connection Error Video
- Sensor Connection Error - V5 Occipital Sensor Calibration
- Weight Scale Data Validation
- Turntable Not Spinning/Rotating
- Can I use my own tablet/PC?
- Turntable Won't Stop Spinning