--- title: Cleaning the ProScanner and General Maintenance description: Cleaning the ProScanner and General Maintenance --- [Skip to content](https://service.fit3d.com/knowledge/cleaning-the-proscanner-and-general-maintenance#main-content) English Show submenu for translations [Customer portal](https://service.fit3d.com/tickets-view?hsLang=en) ![fit3d\_logo.png\]](https://service.fit3d.com/hs-fs/hubfs/fit3d_logo.png?height=40&name=fit3d_logo.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://service.fit3d.com/tickets-view) - Go to www.fit3d.com Go to www.fit3d.com Email help@fit3d.com OR search our FAQ below: - There are no suggestions because the search field is empty. 1. [Fit3D Help Center](https://service.fit3d.com/knowledge?hsLang=en) 2. [ProScanner FAQ](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en) 3. [General Maintenance](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#general-maintenance) # Cleaning the ProScanner and General Maintenance ## How to clean ProScanner parts and best maintenance practices. You can use any multipurpose cleaning spray **without a bleaching agent** (Lysol, Formula 409, Simple Green, etc.). Please don’t soak the ProScanner, and ensure it is dry before the next person steps on (for safety - don’t want anyone to slip!), but multipurpose cleaning spray is perfectly fine to use on the scanner.   **Cleaning the Camera Lens**   In most cases, the camera lens will not need to be cleaned. However, if you find smudges or dirt on the lens, follow these instructions to clean the lens without damaging it. 1. Use a soft lens-cleaning brush to clear away dust or dirt particles, 2. then use a clean microfiber cloth that is designed to clean lenses, and gently wipe the lens in a circular motion. 3. If a clean microfiber cloth does not remove smudges and fingerprints, you can use a cleaning solution designed for cleaning camera lenses or glasses. 4. When using a cleaning solution, apply the solution to the microfiber cloth. Do not apply the cleaning solution directly to the lens.   **Lubricant Guide for Turntable** I am including some images below that will walk you through how to apply a lubricant to the turntable to help reduce these issues. You can use our [recommended lubricant](https://www.triflowlubricants.com/) or any bicycle lubricant. **Please do not use WD-40**.   ---   ​ | ![](https://lh5.googleusercontent.com/33-r265_u9xOqNAADYv90-a7XPcDn6dY4gVDtHfC5aS_EG0pe5_oXH0fN7a3uvuQyvcnGRIFOUgu3I6Wu2W2-fnMXGZXDbbt-cHksMHOdVX-nb_ghqH_-1IAPyU6BdB-wPniBgd6GKe41JvJApVfj9U) | ![](https://lh6.googleusercontent.com/7Q5-dls38Ir1IeAJndj9iENkm3GTU4E66hYHHS88r5mDSav2HNkLI-8CoKk0CS-DEj8OCbGen-0v8uNApHYNCiSe96jS0b7BbUH8PxOjz-E18XcYS2MVd2WpsSizluPb-SVpF1m2l4T0fH_vcGvYWbk) | | --- | --- | | 1. Carefully set your turntable on its side  and apply a few drops of the lubricant on  all bearings. | 2. Carefully remove the two handles and  flip your turntable on its back to expose  the motor. | | ![](https://lh4.googleusercontent.com/uDUfRTQGlZar4AfGPo9FCRBhTcfidH1jbyP1PVCkk1Lv7jsKs_ZWewpyyQAQshFw5h3yVr3ed59YWlhc4Oau-ZbDcnte8GDMDdwtR9wHJh-vT6senmXC9wvxnRe_8z-rcFpDJxiatnFgmx5cWcNo7b4) | ![](https://lh6.googleusercontent.com/1Ge1i2uQSCy9o3vxSf3NkFGReKE9uacM3ekE1nGUvJoNDTBRj2LOn9jfhuaHyhmQ0qfdUzsIXZDmNgprYeDhQTUi5O-13FOrnT77VjSDUqSOmauK2yeRNSQEBNHOORY80z-RzHy1OEwceGZrKMK5QvQ) | | --- | --- | | 3. Apply tape around the structure of the  motor, outlining its current placement for  easy re-installation and proper gear  alignment. IMPORTANT: you must be  precise in installing the motor in its  original position to avoid misalignment. | 4. Unscrew the four screws and unplug  the turntable wire harness to remove the  motor. |   | ![](https://lh5.googleusercontent.com/Yc6bJmZxBmsbHJ1paahNC7C5JQAAgKYD9i8Tn3VXFKJmiEblV5REwhrKEhxm8s8gDbCXaq195qfyooRdPpW9jFSRgTrpBI_n0KK4dMQ9Ud3w_hk8UGiRQwFMEOmjQhfUl2vBM7QZR8e4_xGq4aB1rXI) | | --- | | 5. Apply a few drops of the lubricant between the bearing and rubber molding  (see arrow). Re-attach the turntable wire harness and screw back the motor,  carefully aligning it within the taping.  | \*\*\*Recommended Lubricants: bicycle or sewing machine lubricants like Tri-Flow are perfect for  this application. Teflon-based lubricants is also highly recommended.   - [SNAP Launch Lab](https://service.fit3d.com/knowledge/snap-launch-lab?hsLang=en) - [SNAP by Fit3D Support & Help Articles](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#main-content) - [Technical Requirements](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#technical-requirements) - [Operating Tips](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#operating-tips) - [Purchasing & Installation](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#purchasing-installation) - [Accuracy](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#accuracy) - [Onboarding Checklist](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#onboarding-checklist) - [User Support and How To](https://service.fit3d.com/knowledge/user-support-and-how-to?hsLang=en#main-content) - [How To](https://service.fit3d.com/knowledge/user-support-and-how-to?hsLang=en#how-to) - [User Support](https://service.fit3d.com/knowledge/user-support-and-how-to?hsLang=en#user-support) - [Scan Results & Measurements FAQ](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en#main-content) - [Reviewing Scans](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en#reviewing-scans) - [Wellness and Measurements](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en#wellness-and-measurements) - [ProScanner FAQ](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#main-content) - [Hardware Troubleshooting](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#hardware-troubleshooting) - [Reviewing Scans](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#reviewing-scans) - [General Maintenance](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#general-maintenance) - [ARCHIVE](https://service.fit3d.com/knowledge/archive?hsLang=en) [![Chill listening crop-3](https://service.fit3d.com/hs-fs/hubfs/fit3d_logo-1.png?width=90&height=30&name=fit3d_logo-1.png "Chill listening crop-3")](https://www.fit3d.com) Fit3D Help Center Copyright © 2026, Fit3D, Inc.