Fit3D Help Center
Go to www.fit3d.com
File a Ticket
Go to Customer Portal
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Facility Support and Troubleshooting
SNAP by Fit3D
User Support and How To
How To
User Support
Fit3D Setup and Installation
ProScanner Registration
Installation
User Sign Up
Facility Support and Troubleshooting
Getting Started
Software Troubleshooting
Hardware Troubleshooting
Return Merchandise Authorization (RMA) Process
General Maintenance
Playbooks
Scan and Measurements FAQ
Reviewing Scans
Wellness and Measurements
Service Plans and Accounting Requests
Legal Agreements
Fit3D Sales Material
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Fit3D Help Center
Facility Support and Troubleshooting
SNAP by Fit3D
User Support and How To
How To
User Support
Fit3D Setup and Installation
ProScanner Registration
Installation
User Sign Up
Facility Support and Troubleshooting
Getting Started
Software Troubleshooting
Hardware Troubleshooting
Return Merchandise Authorization (RMA) Process
General Maintenance
Playbooks
Scan and Measurements FAQ
Reviewing Scans
Wellness and Measurements
Service Plans and Accounting Requests
Legal Agreements
Fit3D Sales Material
Facility Support and Troubleshooting
Information about troubleshooting the Fit3D ProScanner hardware.
Getting Started
Fit3D Service Plans Explained
How to set up an Admin for my Facility
How to add my location to Fit3D ProScanner Map
How to Review Client Scans
Fit3D Certification Course
How to Add / Remove Coaches
Ticket Help
How Can I Check the Status of my Support Ticket?
How to Request an Activation Code
Ownership Transfer
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Software Troubleshooting
Update Windows Operating System
Update ProScanner App V6
Update ProScanner App V5
Update ProScanner App V4.2 and Earlier
Internet Connection
My ProScanner doesn't work, what do I do?
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Hardware Troubleshooting
How to Find Scanner Code
How to Power Cycle your ProScanner
How to find my ProScanner Version
Tablet Won't Power On
Red Status "Searching" Error
Sensor Connection Error - Step 1 - V4 PrimeSense Sensors
Sensor Connection Error - Step 1 - V5 Occipital Sensors
Sensor Connection Error - Step 1 - V6 Astra Orrbec Sensors
Sensor Connection Error - Step 2 - All Versions
Hardware Connection Error Video
Sensor Connection Error - V5 Occipital Sensor Calibration
Weight Scale Data Validation
Turntable Not Spinning/Rotating
Can I use my own tablet/PC?
Turntable Won't Stop Spinning
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Return Merchandise Authorization (RMA) Process
Standard RMA
Advanced RMA
General Maintenance
Cleaning the ProScanner and General Maintenance
Playbooks
What do the Plus & Premium Dashboards look like?
