Fit3D Help Center
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Go to Customer Portal
Facility Support and Troubleshooting
User Support and How To
How To
User Support
Fit3D Setup and Installation
User Registration
Facility Support and Troubleshooting
Getting Started
Software Troubleshooting
Hardware Troubleshooting
Return Merchandise Authorization (RMA) Process
Reviewing Scans
General Maintenance
Playbooks
Scan and Measurements FAQ
weight
Accounting and Billing
Legal Agreements
Media Kit
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Fit3D Help Center
Facility Support and Troubleshooting
User Support and How To
How To
User Support
Fit3D Setup and Installation
User Registration
Facility Support and Troubleshooting
Getting Started
Software Troubleshooting
Hardware Troubleshooting
Return Merchandise Authorization (RMA) Process
Reviewing Scans
General Maintenance
Playbooks
Scan and Measurements FAQ
weight
Accounting and Billing
Legal Agreements
Media Kit
Facility Support and Troubleshooting
Information about troubleshooting the Fit3D ProScanner hardware.
How Can I Check the Status of my Support Ticket?
Transferring to Another Owner
Getting Started
How to set up an Admin for my Facility
How to add my location to Fit3D ProScanner Map
Fit3D Service Plans Explained
How to Review Client Scans
Fit3D Certification Course
How to Add / Remove Coaches
Ticket Help
How to Request an Activation Code
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Software Troubleshooting
Update Windows Operating System
Update ProScanner App V6
Update ProScanner App V5
Update ProScanner App V4.2 and Earlier
Internet Connection
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Hardware Troubleshooting
How to Find Scanner Code
How to Power Cycle your ProScanner
How to find my ProScanner Version
Tablet Won't Power On
Red Status "Searching" Error
Sensor Connection Error - Step 1 - V4 PrimeSense Sensors
Sensor Connection Error - Step 1 - V5 Occipital Sensors
Sensor Connection Error - Step 1 - V6 Astra Orrbec Sensors
Sensor Connection Error - Step 2 - All Versions
Hardware Connection Error Video
Sensor Connection Error - V5 Occipital Sensor Calibration
Weight Scale Data Validation
Turntable Not Spinning/Rotating
Can I use my own tablet/PC?
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Return Merchandise Authorization (RMA) Process
Standard RMA
Advanced RMA
Reviewing Scans
Scan Processing Times
Download Client Measurements
General Maintenance
Cleaning the ProScanner and General Maintenance
Playbooks
What do the Plus & Premium Dashboards look like?