Update ProScanner App V5

How to uninstall, reinstall, or update your ProScanner app for the V5 ProScanner system to address outdated app issues, keyboard issues, etc.

1) Uninstall ProScanner app:

  1. Tap and hold the Windows menu down for two seconds and release.
  2. Please select the Search option in the new menu. Tap the search bar and type "Fit3D". 
  3. Find the Fit3D app in the search results and select uninstall from the right-hand menu.
  4. This will take you to a new window where you should select Fit3D App and click "Uninstall"
  5. NOTE: if the application is no longer present, this step is unnecessary

2) Install ProScanner app:

  1. Open your Chrome browser and tap the ​​ button located in the top-right to open a New Incognito Window.
  2. Enter the following URL: http://proscanner-v5.fit3d.com/
  3. Click the downloaded file and it will automatically install the app update.
  4. NOTE: If you run into a Windows Defender window when opening the downloaded file, please tap the "More Info" link and select the Run Anyway option.


Please note that if you own a V5 ProScanner you must use the V5 app for the system to operate. If you are unsure of what ProScanner version you have, please feel free to contact the Fit3D team for help.