---
title: Weight Scale Data Validation
description: "This article will walk you through the process on how to \nuse weights to test your ProScanner's weight scale and ensure that it is operating correctly."
---

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# Weight Scale Data Validation

## This article will walk you through the process on how to use weights to test your ProScanner's weight scale and ensure that it is operating correctly.

Please follow these step-by-step instructions to make sure your weight scale is operating as intended. To begin, you will need two of the same size weights (we suggest U.S. clients use **two 20 lb. weights; International clients should use two 10 kg weights** -- If you use a different measure of weight please make sure to let our team know what weight you used.)

 

1\. Open the Fit3D application installed on your Tablet/Laptop and click **Settings** on the bottom left corner. *(If the status bar on your screen is red instead of green, [please refer to this Tablet Power troubleshooting article first.](https://service.fit3d.com/knowledge/red-searching-error?hsLang=en))*

​![](https://service.fit3d.com/hubfs/welcometofit3d-jpeg-1.jpeg)

 

2\. Watch the screen for about 10-20 seconds, do not place your 20 lb. weights on the feet of the turntable yet. *You should see a status message showing:*

**tare=0.000... (Highlighted below)**

​![](https://service.fit3d.com/hubfs/settingstare-jpeg.jpeg)

 

3\. Place one 20 lb. weight on each of the feet onto the scale and be as still as possible. **Do not touch the handles**.

 

If your weight was successfully captured the system will see a status message indicating...

 

**Weight=....**

 

Once the **Weight=...** message appears, remove the weights, stand clear of the turntable and wait until the **tare=0.000... **prompt appears again. It may take 15-20 seconds to appear again, so please be patient. Once **tare=0.000... **prompt appears again, replace the weights and wait for the status message **Weight=....** to appear again.

 

Repeat these steps 5 times to capture enough data, like in the image below.

​

![](https://service.fit3d.com/hubfs/Screenshot%202023-08-15%20at%202-23-19%20PM-png.png)

**Once you have completed these steps, take a photo and send the results to us at [support.fit3d.com](http://support.fit3d.com) so we can review them.**

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