---
title: Ownership Transfer of Fit3D ProScanner
description: Transfer process of Fit3D between two 3rd parties.
---

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1. [Fit3D Help Center](https://service.fit3d.com/knowledge?hsLang=en)
2. [ProScanner FAQ](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en)

# Ownership Transfer of Fit3D ProScanner

## What to do if you are selling your Fit3D ProScanner to a 3rd party buyer, or if you have just purchased a used ProScanner

Please note that Fit3D does not buy back ProScanners or assist with the selling of older machines to 3rd parties. In the event that your business closes down or you simply want to sell your ProScanner system to another user, you are able to proceed with the sale.

Disclaimer for New Owners

- Fit3D does not manage or verify third-party sales (e.g., Craigslist, Facebook Marketplace)
- Warranties do not transfer
- A $500 activation fee  and service plan are required to connect the unit to Fit3D servers
- Fit3D no longer produces or issues replacement parts on Fit3D ProScanners

If you are interested in getting Fit3D scans for your facility, we recommend [getting SNAP by Fit3D](https://www.fit3d.com/snap-service) (LINK: [https://www.fit3d.com/snap-service](https://www.fit3d.com/snap-service))

 

Please fill out the form below to get started on your ownership transfer.

 

There are 2 things you should know. 

1\. There is a **transfer fee** charged to the new owner for registration and a required **subscription plan**. This covers where we remove data off your machine for client privacy and then we setup the new machine for the new owner.

2\. The new client will sign up for a service subscription tier. If you are the new owner of a previously owned machine and you need help with this process, you can file a support ticket & we can help.

- [SNAP Launch Lab](https://service.fit3d.com/knowledge/snap-launch-lab?hsLang=en)
- [SNAP by Fit3D Support & Help Articles](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#main-content)

    - [Technical Requirements](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#technical-requirements)
    - [Operating Tips](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#operating-tips)
    - [Purchasing & Installation](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#purchasing-installation)
    - [Accuracy](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#accuracy)
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- [Scan Results & Measurements FAQ](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en#main-content)

    - [Reviewing Scans](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en#reviewing-scans)
    - [Wellness and Measurements](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en#wellness-and-measurements)
- [ProScanner FAQ](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#main-content)

    - [Hardware Troubleshooting](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#hardware-troubleshooting)
    - [Reviewing Scans](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#reviewing-scans)
    - [General Maintenance](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#general-maintenance)
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