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Scan Processing Engine Upgrade

We are upgrading our Scan Processing Engine

In 2010, Greg's (our CEO and co-founder) mother was undertaking a weight loss program.  This time, she was focused on exercise and healthy eating vs. just dieting, which had not previously rendered success.

In the first 8 months she lost weight and began to feel much healthier.  Then in month 9, her weight stopped dropping, even though her body dimensions and body composition were changing in a healthy direction.  She quit her program in month 10 stating that she just couldn't drop weight anymore.  This was the genesis of Fit3D.

Greg and co-founders started Fit3D in 2012 to solve this problem.  They invented 3D body scanning for the fitness and wellness industry to help members track their progress with 3D imagery, body measurements, body composition, and posture analysis.  This ultimately kept members involved in their programs longer.

One of the biggest challenges of 3D body scanning at the time, was the computational power required to process depth images from 3 cameras into a 3D body scan.  This processing burden required high powered GPU computers with lots of graphics memory.  These computers are more common now with the emergence of crypto and AI, but were quite uncommon just a few years ago.  To solve this problem, we either had to sell a very expensive computer with every 3D body scanner or develop our own private server farm with expensive computers that could be used to process scans across the thousands of scanners.  We opted to develop our own server farm and code for those servers, which we called our Scan Processing Engine (SPE).  You can learn more about what it takes to process a 3D body scan from this blog post

Scan Processing Engine

The SPE is made up of physical servers owned by Fit3D, located at Fit3D Server Farms.  These servers have high powered Graphics Processing Units (GPUs) and graphics memory, as well as the other common, but high powered components required to process 3D scans and body measurements.

Our SPE v1 has been active since 2015 and has processed over 3.3 millions 3D body scans.  While we have been fortunate that the technology has lasted so long, it is finally becoming outdated and is starting to break down.  Given this, we will no longer be supporting SPE v1 as of December 18, 2023. 

We have been developing SPE v2 for the last 18 months and it includes faster GPU servers, faster scan processing code, and upgraded scan clean code.  We have been testing SPE v2 with about 450 new customers and it has already successfully processed over 200,000 3D body scans.  We will be moving all customers on a Fit3D Service Plan to SPE v2 automatically in the coming weeks.

How do you upgrade

In order to upgrade to SPE v2, you will need to have an active Service Plan Subscription.  You can sign up for a Service Plan using this link (https://www.fit3d.com/service-pricing).  Once you sign up for a subscription, we will move your unit to SPE v2 within 10 business days.

There are a few plans to choose from depending on the level of data access you would like and our sales or support team can help you make the best decision for your business.

What happens if I don't upgrade?

We will no longer support SPE v1 as of December 18, 2023.  If you are still on SPE v1 as of December 18, 2023, your scanner will not be able to process 3D body scans and measurements.