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      Considerations for Buying a Used Fit3D ProScanner Unit

      Many of our V4, V5, & V6 units are now multiple years-old and may have limited hardware support options.

      If you're considering purchasing a used Fit3D Unit, we're thrilled to potentially welcome you into our community and assist you in getting started with scanning clients. However, before you make your decision, there are some important factors to consider.

      1. Warranty and Replacement Parts: Many of our older Fit3D units being resold are out of warranty, as they are 4-5 years old. Consequently, we no longer have replacements available for much of the hardware, including camera towers and laptops. Why? Because we have sent them to customers already and used up the supply. This limitation is common with aging consumer electronic items.

        The ProScanner ecosystem is roughly 10 years old.  Overall, Fit3D has moved on to a software only approach to scanning which has higher accuracy values, lower cost of ownership, and less maintenance over time. 

        Therefore, if you purchase a used unit and encounter issues with the 3D sensors or computer, we won't be able to provide you with replacement parts. 

      2. Consider Upgrading: Many clients who previously owned ProScanner systems have already upgraded to the newer SNAP system. This upgrade could also be an option for you as well.  

        The new SNAP model by Fit3D is more powerful than our previous units & it is more reliable as well.  

      3. Paid Service Plan: All Fit3D units come with a paid service plan. It's important to note that if a previous owner tells you otherwise, this information is incorrect. The service plan is necessary for ensuring the proper functioning and support of your Fit3D unit.

      Before finalizing your purchase decision, we encourage you to carefully consider these factors. While a used Fit3D unit can still provide value and functionality, understanding the limitations and potential challenges upfront will help you make an informed choice. If you have any further questions or require assistance, please don't hesitate to reach out to our support team. We're here to help you every step of the way.