---
title: "SNAP vs. ProScanner: Why Fit3D Moved On To SNAP and What It Means for You"
description: Some considerations for buying a used Fit3D ProScanner unit on Facebook Marketplace or eBay.
---

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# SNAP vs. ProScanner: Why Fit3D Moved On To SNAP and What It Means for You

## Considerations for buying a used Fit3D ProScanner unit on via third party sites. Why Fit3D moved on to SNAP—and what It means for you

### SNAP vs. ProScanner: What You Need to Know

If you’re deciding between a legacy ProScanner—especially a used unit—and the newer SNAP system, here’s a quick breakdown to help you make the right call.

### Why Fit3D Transitioned to SNAP

SNAP isn’t just a newer product—it’s a complete evolution of the ProScanner, built using years of real customer data and feedback. SNAP by Fit3D is a SaaS product offered by Fit3D to replace the old ProScanner hardware system.

**Key improvements with SNAP:**

- **Higher accuracy:** More consistent and reliable scan results when guidelines are followed
- **Better technology:** Upgraded cameras with higher resolution
- **Simpler operation:** Easier for staff and clients, leading to more successful scans
- **Higher scan success rate:** Fewer failed or incomplete scans
- **Lower cost of ownership:** Minimal maintenance and fewer hardware dependencies
- **Faster deployment:** App-based system—no bulky hardware or shipping required

**What this means for your business:**  
You get a faster, easier, and more scalable solution that drives more consistent usage and better client experiences.

**SNAP is the recommended path forward for businesses that want:**

- **Reliable, accurate scans**
- **A smoother client experience**
- **Lower operational overhead**
- **Faster time to value**
- **No downtime due to hardware issues**

#### Important Considerations with ProScanner (Especially Used Units)

While ProScanner was foundational, it comes with growing limitations—particularly if purchased secondhand.

### ⚠️ Ownership & Activation

- Fit3D does **not manage or verify third-party sales** (e.g., Craigslist, Facebook Marketplace)
- **Warranties do not transfer** to new owners
- A **$500 activation fee** is required to connect the unit to Fit3D servers

### ⚠️ Aging Hardware Risks

- Fit3D no longer produces or issues **replacement parts** on the ProScanner
- Improper transport can **damage calibration and performance**
- Fit3D cannot guarantee the **quality or condition** of used machines

### ⚠️ Operational Limitations

- A **paid subscription is still required** to operate the system
- You **cannot use your own tablet or computer**
- Fit3D does **not support third-party parts or modifications**

### ⚠️ Support Limitations

- Fit3D can assist with **software setup and onboarding**
- **Hardware issues may not be resolvable**

 

- [SNAP Launch Lab](https://service.fit3d.com/knowledge/snap-launch-lab?hsLang=en)
- [SNAP by Fit3D Support & Help Articles](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#main-content)

    - [Technical Requirements](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#technical-requirements)
    - [Operating Tips](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#operating-tips)
    - [Purchasing & Installation](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#purchasing-installation)
    - [Accuracy](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#accuracy)
    - [Onboarding Checklist](https://service.fit3d.com/knowledge/snap-by-fit3d-support-help-articles?hsLang=en#onboarding-checklist)
- [User Support and How To](https://service.fit3d.com/knowledge/user-support-and-how-to?hsLang=en#main-content)

    - [How To](https://service.fit3d.com/knowledge/user-support-and-how-to?hsLang=en#how-to)
    - [User Support](https://service.fit3d.com/knowledge/user-support-and-how-to?hsLang=en#user-support)
- [Scan Results & Measurements FAQ](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en#main-content)

    - [Reviewing Scans](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en#reviewing-scans)
    - [Wellness and Measurements](https://service.fit3d.com/knowledge/scan-results-measurements-faq?hsLang=en#wellness-and-measurements)
- [ProScanner FAQ](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#main-content)

    - [Hardware Troubleshooting](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#hardware-troubleshooting)
    - [Reviewing Scans](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#reviewing-scans)
    - [General Maintenance](https://service.fit3d.com/knowledge/proscanner-faq?hsLang=en#general-maintenance)
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